CHANGING YOUR BOOKING DATE
If you are having difficulty changing your reservation, you can contact us by calling our Customer Service number (+244 923 190 000) or by visiting a TAAG store.
See also how you can add an item to your luggage or upgrade your flight.
QUESTIONS?
Yes, you may request an upgrade to the intended flight class.
To change my booking date you must contact the TAAG Call Center.
Upgrade cost varies according to your route and the new flight class you have chosen.
Yes, you can cancel your flight reservation. We offer a cancellation policy that allows passengers to cancel their reservations. However, specific terms and conditions may vary depending on the type of ticket you've purchased.
To cancel your booking date and for more information regarding flight cancellations, you must contact the TAAG Call Center.
The maximum time allowed to cancel a reservation without penalty, also known as the "cancellation window," is 3 hours prior to departure.
To cancel your booking date and for more information regarding flight cancellations, you must contact the TAAG Call Center.