BELIEFS AND VALUES

TAAG presents itself as a leading company for modernisation of aerial transportation in Angola, through a reliable and financially sustainable operation that promotes Angola's image all around the world.

OPERATION SECURITY AND RELIABILITY

• We ensure strict compliance with all operational safety, safety and quality rules in all of TAAG's operations.
• We ensure a strict collaboration with national and international regulatory entities.
• We ensure a total commitment to punctuality and reliability in our operations.

PASSENGER SERVICE EXCELLENCE

• We serve passengers in a professional and courteous manner.
• We promote internal unity and decision-making under a corporate perspective.
• We encourage a culture of continual improvement and personal development.

CULTURE OF INTEGRITY AND ACCOUNTABILITY

• We work as a team and always strive for the Company's best interests over any personal benefits
• We are responsible for our actions and act according to the Company's Code of Ethics.
• We have a constructive approach towards problems, always striving for the best solutions

HUMAN RESOURCES QUALITY

• We instil a culture of learning and knowledge sharing.
• We promote internal unity and decision-making under a corporate perspective.
• We encourage a culture of continual improvement and personal development.

FINANCIAL ACCOUNTABILITY

• We work to ensure the Company's financial sustainability, ensuring the ability to generate positive financial results.
• We promote a culture of rational use of the Company's resources.
• We ensure that the financial information presented is credible and timely.

SOCIAL ACCOUNTABILITY

• We promote Angola's image within and outside the Country.
• We are a driving force of Angolan economy and support our community through social work

ENVIRONMENTAL AWARENESS

• We promote measures of environmental awareness within the Company.

• We work to minimise the environmental impact of our operations by adopting environmental accountability criteria.