Luanda May 8, 2023: Following the company's commitment towards excellence and greater customer experience, TAAG Angola Airlines has just launched its new website a value-added proposition to customers, passengers, and general audience. The platform is available in four languages (Portuguese, English, French, and Spanish), with seamless navigation and easy access to key functionalities, such as bookings, ticket acquisition, online check-in, seat quotation, and multipoint routes, among other useful information.
Aligned with the best commercial practices in aviation, TAAG is focused on digitalization, aiming to establish the new website as the preferred platform for customers and passengers to request services. Overall, benefits go from full autonomy, 24-hour self-services available, agility, and security.
The website has been fully optimized, is more user-friendly, appealing, faster in processing commands, interactive and mobile responsive.
Until the end of the month, new features will still be incorporated into the website, namely the «plusgrade». This tool (subject to the terms and conditions) will allow passengers with confirmed/purchased tickets to request an upgrade, meaning, an opportunity to make an offer to be placed in a higher class than the one for which their original ticket was acquired.
TAAG will therefore continue to embrace innovation, quality, and convenience services to customers, as the new website represents only a milestone towards the company's comprehensive modernization and digitalization process. Visit www.taag.com